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VitaVoice Privacy Policy

Last updated November 7, 2026

Who we are

VitaVoice is made by ajnapps, based in Japan. We give the operator's name and postal address on request. We decide how your data is used. Under Japan's Act on the Protection of Personal Information, that makes us the business operator responsible for it. Contact us at ajnappscontact@gmail.com.

The short version

• You speak or type a meal or workout. With your permission, we send it to OpenAI, an AI provider, to turn it into estimates.
• We keep your logs, goals and body details on our server, tied to your sign-in, until you delete them.
• Settings › Account › Delete account removes your data from our server.
• We don't sell your data, show ads or use it for marketing.
• Analytics and crash reports are not linked to your account and never contain meals or health values.

What we collect

What you give us

• Recordings. When you use the microphone, the app sends your recording to our server, which passes it to OpenAI to be transcribed. We don't save the recording.
• What you describe. The text of each meal or workout description. If you are signed in, we store the conversation (your words and the app's replies) so it appears in your history.
• Your logs. Meals you confirm, meals you save, workouts and weight entries, with their dates, times and any notes you add.
• Goals and body details. Your calorie and nutrient goals, whether you want to lose, keep or gain weight, and, if you enter them, your birth date, height, sex and activity level.
• Support messages. Whatever you send us when you contact us.

Your account. You sign in with Apple or Google through Firebase Authentication. With Google, Firebase holds your name, email address and profile photo link. With Apple, it holds only the identifier Apple gives VitaVoice; we don't ask Apple for your name or email. Accounts we create ourselves, such as App Review accounts, sign in with an email address and password, and Firebase holds that email address and a hashed password. Our server keeps only the account ID Firebase assigns.

Subscriptions. If you subscribe to VitaVoice Pro, Apple handles the payment. We never see your payment details. RevenueCat manages the subscription and tells the app and our server whether yours is active.

What we collect automatically

• Usage records. For each AI request from a signed-in account, we record the kind of request and how much AI it used. These records contain no meal text and no audio. We also count requests and logs to apply daily and free-plan limits.
• Server logs. Our server logs each request's IP address, time and the address requested.
• Analytics and crash reports. In the released app (App Store and TestFlight builds), Google Firebase Crashlytics collects crash reports (device model, iOS version, app version and where the problem happened). Firebase Analytics records how the app is used: screens opened, features used, setup steps, errors by kind and timing. They use an app-instance ID and basic device information. These reports are not linked to your account and never include your name, email, anything you say or type, food names, or health values.

What we don't collect. We don't access Apple Health, your location, contacts or photos. We don't use an advertising ID or track you across other apps. Reminders you set stay on your phone.

How VitaVoice uses AI

OpenAI transcribes your recordings and estimates nutrition and exercise. Before anything is sent, the app asks your permission. You can change your answer in Settings › About › AI processing; without it, VitaVoice can't make estimates.

What OpenAI receives:

• your recording or your words;
• the earlier part of the same conversation, when you continue one;
• the meal or workout you are correcting;
• matching meals from your log, when you refer to something you logged before ("same as yesterday");
• your weight, height, age and sex, for workout estimates;
• your goals and today's totals, for Pro nutrition advice.

We don't send your name, email address or account ID, unless you say them in what you record or type.

Under OpenAI's current terms, it doesn't use data sent through its API to train its models, and it may keep that data for a limited period to detect abuse. See OpenAI's privacy policy and API data controls.

VitaVoice's estimates can be wrong. They are not medical advice. Talk to a health professional before changing your diet for a health reason.

Why we use your data

• To turn what you say into a food and exercise log and keep your history.
• To suggest a calorie target from your goals and body details.
• To apply usage and free-plan limits, stop abuse and keep the service running.
• To find and fix problems, and to see how the app is used.
• To manage subscriptions.
• To answer you when you contact us.

We make no decisions about you with legal or similar effect. We don't use your data for advertising or marketing, and we don't sell it or share it for advertising.

Meals, workouts, weight and body details can reveal information about your health. We use them only to run VitaVoice for you. You agree to this when you choose to log them and when you give the AI permission above. You can withdraw that agreement at any time by turning off AI processing, deleting entries or deleting your account.

If EU or UK data protection laws apply to you: our legal bases are contract (providing the app you asked for), your explicit consent (health data and sharing with OpenAI), our legitimate interests (security, limits, crash fixes and usage analytics) and legal obligations.

Who we share it with

These providers process data for us, under terms that limit how they may use it.

• OpenAI (United States): transcription and estimates, as above.
• Google Firebase (United States and other countries): sign-in (Firebase Authentication, Google Sign-In, and email and password), crash reports, analytics, and App Check, which confirms requests come from the real app using Apple's App Attest. Firebase privacy
• RevenueCat (United States): subscriptions. It receives your account ID, your App Store purchase records and technical details such as IP address, not your name or email. RevenueCat privacy
• Amazon Web Services (United States): hosts our server and databases. The app connects over encrypted HTTPS. AWS privacy
• Apple: distributes the app, provides Sign in with Apple, processes payments and provides App Attest. Apple privacy

We may also disclose data if the law requires it, to protect safety, or in a sale of VitaVoice (we would tell you first).

Where your data goes

We operate from Japan. Our servers and the providers above are mainly in the United States, and some operate elsewhere. By using VitaVoice you agree to your data going to these countries. We choose providers whose terms restrict how they use your data.

How long we keep it, and deleting it

• We keep your logs, goals, body details, conversations and usage records until you delete them or your account. We don't delete inactive accounts automatically.
• In the app, you can delete a logged or saved meal, a workout, a weight entry and your conversation history. Deleting a meal does not delete the conversation it came from.
• Settings › Account › Delete account deletes the data our server holds for your account, including logs, saved meals, goals, body details, conversations and usage records, your subscription record at RevenueCat, and then your sign-in. If you signed in with Apple, it also revokes VitaVoice's access to your Apple Account.

What can remain after you delete your account:

• Database backups, for up to 7 days, after which they are removed automatically.
• Server logs, for a few weeks.
• Apple's purchase records, which Apple keeps under its own policy.
• Google's analytics and crash data, which isn't tied to your account. Google deletes it automatically after a limited time.

Short-lived rate-limit notes (IP address and account ID) are cleared automatically within minutes. Settings live on your phone and go when you delete the app.

Your rights and choices

You can ask us to tell you what we hold and give you a copy, correct it, delete it, stop using it for a purpose, or withdraw your consent. Email us. We may ask you to confirm it is you; we find your account through the email on your Google or email sign-in, or for Sign in with Apple, through details you give us about your account. We aim to answer within 30 days. If we decline, we will say why and you can appeal by replying. You can also complain to your data protection authority or state attorney general.

EU and UK. If those laws apply, you have the rights above and the right to complain to your supervisory authority.

California. We don't sell or share personal information for advertising. We don't respond to Do Not Track signals, and the app has none.

Washington, Nevada, Connecticut. See our Consumer Health Data Privacy Policy.

Japan. You can ask us to disclose, correct or stop using your retained personal data.

Security

The app connects to our server over encrypted HTTPS, and access to our systems is limited to us. No system is perfectly secure. If a breach affects your data, we will tell you and the authorities as the law requires.

Children

VitaVoice is for adults 18 and older. We don't knowingly collect data from anyone younger. If you believe we have, contact us and we will delete it.

Changes

We will post changes here with a new date. If a change affects how we use your data, we will tell you in the app first, and ask again for your permission where the law requires it.

Contact

ajnappscontact@gmail.com. Operator's name and postal address on request.